Check clients out
Studios take payment at the till in the dashboard, in your browser. The Conciar app doesn't have a studio till.
Ring up a booking
- In my.conciar.com, open Point of Sale in the sidebar and choose Studio.
- Under Today's bookings, pick the client's booking. Its services and the client are put on the ticket.
- Click Charge and choose how the client pays.
You can also start from the booking itself: open it and click Ring up at till.
When a linked sale is paid, the booking is marked as completed. The products the treatment uses are taken out of stock once, also if you already marked the booking as completed.
Ring up a walk-in
- In Point of Sale → Studio, tap the services.
- To link the sale to a client, search for them and pick them. You can't create a new client from the till; add them in Management → Customers first.
- Click Charge.
Take payment
| Option | What happens |
|---|---|
| Cash | The sale is paid straight away. |
| Manual card | Records a card payment you took on a separate card reader. |
| QR / pay link | The client scans a code and pays online through your payment provider. |
QR / pay link needs an online payment method that's switched on. See Connect payments.
The studio till doesn't connect to card terminals, and has no tips, discounts or gift card payments.
Selling products
The Studio tab of the till only sells services. To sell products such as shampoo, you need the shop business type on your plan: you then sell them on the Retail tab, as a separate sale.
After the sale
Paid sales appear in Management → Orders, where you can print a receipt, email the invoice or refund. See Orders.
Common problems
QR / pay link can't be chosen. No online payment method is switched on. Check Settings → Payment providers.
A booking isn't under Today's bookings. Only today's open bookings are listed. Check the booking's date and status in Studio → Bookings.