Clock in and out

Team members clock in when they start and clock out when they finish. Managers use these hours for Hours and payroll.

The time clock is part of Staff planning (see Rota). Every role can use it.

In the dashboard

1. In my.conciar.com, go to Staff → Time clock.
2. Click Clock in. A timer shows how long you've been working, and Today's shift shows your planned shift.
3. When you finish, fill in Break taken (minutes). Leave it empty to use the break from your planned shift.
4. Click Clock out.

Below it, This week lists your entries with the hours worked against the hours planned.

At the till

In the Conciar app, the time clock button is in the top bar.

1. Unlock the till with your own PIN.
2. Tap the clock button and tap Clock in.
3. To clock out, tap the timer in the top bar, choose your Break and tap Clock out.

The app clocks in whoever unlocked the till. If nobody unlocked it, it clocks in the account the device is signed in with. So on a shared till, always unlock with your own PIN first. The button is hidden while the till is locked.

On the restaurant and store till, the entry also records the till's location.

How entries work

• You can only be clocked in once. Clock out before you clock in again.
• If you have a published shift today that hasn't ended yet, the entry is linked to it.
• Forgot to clock out? After 16 hours the entry is flagged for a manager and you can clock in again. Ask your manager to correct the hours.

Common problems

"You are already clocked in." You didn't clock out last time. Clock out first, then ask a manager to correct the hours if they're wrong.

I don't see the clock button in the app. Unlock the till with your PIN. If it's still missing, your business doesn't have Staff planning.

My entry says "Not clocked out — a manager will fix it". It was open for more than 16 hours. A manager can correct it on Hours and payroll.